Welcome to my Crypto.com Review Australia edition. Today I’ll review crypto.com, an online cryptocurrency app that allows users to invest in various cryptocurrencies such as Bitcoin and Ethereum. They also offer metallic debit cards that can be used to purchase everyday items with crypto, in addition to providing significant cashback rewards.
Crypto.com is a crypto exchange and ecosystem that allows users the ability to enter the cryptocurrency market. With its easy to use interface, investors can buy and sell up to 100 different types of cryptocurrencies, including the likes of Bitcoin and Ethereum, as well as smaller altcoins.
Unlike traditional crypto platforms, Crypto.com also offers various incentives for using their platforms such as metallic crypto rewards debit cards, discounted gift cards to popular retailers such as Coles, Woolworths and Itunes, the ability to stake and earn passive income on various cryptocurrencies and full crypto reimbursements on subscriptions to Amazon Prime, Netflix and Spotify.
Cryptocurrencies are an immensely unique asset class. With deflationary, finite supplies, extremely high liquidity, unique use-cases, advanced technological applications and extreme volatility, crypto can be a useful asset class to invest in. With popular cryptocurrencies such as Bitcoin and Ethereum challenging the traditional financial system, these assets can also be a good hedge against traditional financial assets such as stocks and ETFs.
Similar to brokerage platforms with stocks, crypto exchanges such as crypto.com allow you to purchase cryptocurrencies. A key difference is that, unlike the stock market, crypto exchanges never close. This in part allows for cryptocurrencies to fluctuate significantly in prices. If utilised correctly, returns in the range of 100s and 1000s of % can be attained.
Due to this volatility, some traditional investors prefer to allocate a small portion of their overall portfolio to these assets such as Bitcoin. Whereas more modern investors with high-risk tolerances may choose to allocate all of their portfolios to cryptocurrencies to maximise on returns. Regardless of your crypto-allocation, Crypto.com allows users to gain their desired level of exposure.
As far as crypto exchanges go, Crypto.com is one of the safest, offering bank-like security measures. Firstly, they are teamed with Ledger, one of the most trusted companies in the crypto wallet space. This partnership means that all user funds on Crypto.com are held offline in cold storage, mitigating against exchange hacks. Additionally, the company has secured 360 million USD in cold storage insurance against physical damage, destruction and third-party theft.
Users’ fiat currencies (government-issued currency) are also held in regulated custodian bank accounts. As such, balances are covered by up to $250,000 depending on that country’s insurance policy. In Australia, this is covered under the Financial Claims Scheme (SCI). The US has a similar policy which is regulated by the Federal Deposit Insurance Corporation (FDIC).
Security is further enhanced on the app by its multi-factor authentication system. This system applies password, biometric, email, phone, and authenticator verification for user transactions. While this may sound excessive, it greatly decreases the risk of hacking and financial fraud from external threats. Crypto.com also offers additional optional safeguards, such as address whitelisting and live 24/7 customer support.
Lastly, according to Crypto.com ‘Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have
and independently assessed at Tier 4, the highest level for both NIST Cybersecurity and Privacy Frameworks’.
For these reasons, Crypto.com is one of the safest options for buying crypto in Australia. If you’d like to learn more about their security protocol, please refer to the Crypto.com security page.
If you’re still looking to increase security, you can store coins purchased on Swyftx on a hardware wallet. A hardware wallet is a device, specifically designed to hold your private keys. It is another example of ‘cold storage’ meaning that it does not connect to the internet. You only have to plug it in to confirm transactions, the private keys never leave the device, making it the most secure way to store your crypto.
If you’re interested in purchasing a hardware wallet, I recommend Ledger or Trezor, as they are the most reputable wallets available. You can purchase them here:
Crypto.com is a full crypto ecosystem, meaning that it is one of the few platforms to offer a complete user experience. Currently, the app offers a range of unique features such as crypto debit cards, an exchange, fiat deposits and withdrawals, crypto tracking and price alerts, crypto.com pay, crypto earn and the ability to access crypto back loans.
As previously mentioned, Crypto.com is a full crypto ecosystem. It has all the necessary components for an investor to buy, sell, track, deposit and withdraw their cryptocurrency. In fact, Crypto.com was designed to engage beginner investors who have little to no experience in the crypto space to help increase mass adoption of cryptocurrencies. So far, they have done a great job.
The user face is very easy to navigate and the process of verifying your account and linking it to a bank is relatively straightforward. Given the app’s popularity, there is a range of tutorials on YouTube for beginners who get lost and they offer 24/7 live support for anyone requiring additional help. For these reasons, if you’re a beginner investor, I highly recommend this platform due to its simplicity and ease of use.
The main thing that distinguishes Crypto.com from its competitors is their visa crypto rewards cards. When you sign up to Crypto.com, you have the option of applying for one of their five different visa cards. Each card operates on a different tier and has a range of perks such as crypto cashback, full crypto reimbursement for services such as Netflix, Amazon Prime and Spotify, Airport Lounge Access and 10% crypto reimbursement on Expedia bookings. Additionally, as they are Visa cards, you can tap and go these cards at virtually all retailers that accept card payments. These cards can be topped up with fiat currency, as well as cryptocurrency, making your crypto assets even more liquid.
The first tier visa card Midnight Blue is free and comes with no registration fee. This card offers 1% CRO (the native cryptocurrency of crypto.com) cashback on all purchases. While not metallic, this can be a decent option for beginner investors who aren’t sure whether crypto is for them.
The second tier visa card Ruby Steel requires a CRO staking worth $400 USD. While more expensive to attain, this is still a relatively low-cost option that provides a stylish, metallic visa card in addition to 2% cashback on all purchases and a full CRO reimbursement on Spotify. Meaning that each time you pay your monthly Spotify bill, you get the equivalent cashback in CRO, providing a slow but consistent passive income stream.
The third tier and most popular visa cards come in Royal Indigo and Jade Green. These cards require CRO staking worth $4,000 USD. While a much more substantial investment, this card comes with 3% crypto cashback, bonus staking on eligible cryptocurrencies and a full CRO reimbursement on Spotify, Netflix and Airport Lounge Access.
The last two tiers require a much higher initial investment and if you’re reading reviews on the website, it’s unlikely that you’ll pursue these more expensive options. But I have attached a screenshot of all the tiers below to provide more information on the perks and rewards:
Crypto.com Pay is another feature that rewards users with crypto for making payments on their platform. Simply by navigating to the ‘Pay’ feature on the app, users can top up their prepaid phones, send crypto to their friends for free and even purchase a range of gift cards at a discount. Currently, Crypto.com Pay is linked to dozens of popular retailers in food and beverage, hotels, groceries, games, entertainment, telecommunication, fashion, airlines and even gas and diesel.
These retailers include Amazon, Coles., iTunes, Woolworths, Bunnings, Caltex, Dan Murphy’s, Kmart, Myer and Oakley among others. Depending on the amount of CRO that you have staked, you can earn up to 10% cashback on these retailers. So if you were already planning on buying from these companies, this can be a great way to lower your day to day transactions and save money.
Crypto Earn is a feature available on Crypto.com that allows users to earn interest on their crypto assets by locking them up to provide liquidity to other users. By putting your assets in the Earn program, users can then borrow that crypto as credit for their investments. In exchange for you providing this liquidity, Crypto.com will pay you an attractive interest rate in that cryptocurrency. These interest rates are paid out weekly and range up to 14%. For these reasons, Earn is a great option for people looking to increase their crypto positions by accumulating more on a weekly basis.
There are three options when it comes to the lock period of your crypto assets. Flexible, One Month and Three months. Flexible means that you can access and withdraw the funds at any time, making it the most liquid option. Alternatively, with the one and three-month lock, the funds are locked for that period of time and cannot be accessed by you until the period is over. The longer the locking duration, the greater the earn reward payment.
Although I am a fan of the service Crypto.com offers, the company is not without its faults. Largely due to this service being relatively new and operating internationally, some features are not available in Australia currently and while there are plans to fix these, they are worth notating if you plan to invest now.
Currently, the Crypto.Com app charges 3.5% to purchase cryptocurrencies with your linked credit or debit card. This is a substantially large fee and can eat away at any profits. You can avoid these fees by using the fiat wallet. Although, it can take up to 5 days for your bank transfer into this wallet to be processed. As such, if you’re looking to make timely crypto purchases, it comes at the expense of these fees.
For this reason, people looking to quickly purchase and sell crypto may find another exchange such as Binance more beneficial, due to it being Osko backed.
Crypto.com charges a base maker and taker fee of 0.4% for trading fees. These are substantially higher than its competitors Binance and OKEx which both offer maker and taker fees of 0.1% or lower. As such, Crypot.com is one of the most expensive exchanges for purchasing and trading cryptocurrencies.
You can overcome this by buying on one of the cheaper aforementioned exchanges and transferring coins to Crypto.com to take advantage of their perks. However, for people looking to make a lot of trades, Crypto.com isn’t an ideal website due to their fee structure.
While not uncommon on crypto platforms, Crypto.com requires users to hold significant amounts of their CRO token. To utilise their cheapest card, users have to deposit the equivalent of $400 USD. This means that users need a moderate sum just to get started on the platform. For users looking to further optimise their experience by receiving greater cashback and staking rewards, they will need to stake thousands worth of CRO for a 6 month period.
This investment may pay off in the long run. However, the high start-up costs associated with Crypto.com can be off-putting for new investors and should be considered. I personally started with the cheapest debit card and decided after a few months to upgrade given how often I used the app. This approach is the safest for people who are unsure about the ecosystem, as it allows you to upgrade if and when you decide.
|Beginner Friendly||Credit/Debit Card Surcharge|
|Metallic Visa Rewards Debit Cards||High Trading Fees|
|Crypto.com Pay (Discounted Giftcards)||Requires Substantial CRO Staking|
|Earn Feature – Passive Income|
Crypto.com is a rarity given that it’s a complete crypto ecosystem tailored to beginner investors. With a range of features such as an exchange, crypto earn, visa rewards cards, crypto pay, tracking and the ability to access crypto credit, it provides a full user experience. These features are easy to navigate and are designed for beginners, making them perfect for people with little or no experience in trading cryptocurrency.
For more advanced users, the high trading fees and the requirement for staking substantial amounts of CRO may be offputting. If you fall into this more advanced category of trader or simply don’t want to join an exchange that requires you to purchase their tokens to navigate it, I recommend using Binance or OKEx.
However, for the majority of beginner investors who don’t want the hassle of setting up multiple apps and wallets to achieve the numerous features offered by Crypto.com, this is a great beginner-friendly option.
If you would like to sign up for one of the Metallic Crypto Debit Cards, you can use this link to receive $25 USD when you stake $500 worth of CRO or more. This will give you access to the Tier 2 Ruby Steel Debit Card which offers 2% cashback and 100% CRO cashback returns on your Spotify subscription.
Alternatively, you can manually input the following code when you sign up:
By staking $500 CRO or higher, you will not only receive access to the benefits of these debit cards but we will both earn 25 USD (Currently valued at about 34 AUD) to top up your debit card or invest in other cryptos.
If you’d like to increase your crypto security by purchasing a hardware wallet, I recommend using Ledger and Trezor. These are two of the most reputable hardware wallet providers.
If you would like to learn more about crypto or competitors to Crypto.Com, I have the following posts to give you a more comprehensive overview of the crypto space.